Frequently Asked Questions

How efficient is YOUR home?

Three simple steps:

Take 60 seconds of your time to fill out the form

We’ll let you know whether you’re eligible for a grant

Our engineers will be in touch to book a survey and installation date

No more days and nights spent battling the cold. Keep your home nice and cosy and keep those energy bills low.

Who we are and how can we help?

Perhaps you’ve got a few questions about who we are and what it is we do. If that’s you, let’s get a few of those questions cleared up! At My Eco Grant we are on hand to answer any queries you might have relating to our services so you can make an informed decision about whether you’d like to use us.

With that in mind, here are some frequently asked questions but if you require a little more information before filling in a form, just give us a call today. It's also worth noting that completing a form is free and there is absolutely no obligation. If we come back to confirm that you are eligible to qualify, you aren’t obliged to proceed any further - there’s nothing to lose!

Frequently Asked Questions

It is free because of a government energy efficiency scheme, designed to tackle fuel poverty and reduce carbon emissions across Great Britain. Under the ECO3 and ECO4 schemes, medium and large energy suppliers have targets to meet (ECO stands for “Energy Company Obligation”) and they fund the installation of energy efficient systems in British households.

We work with energy companies in Great Britain to find people like you who are eligible for energy efficient upgrades. We take your details and check your eligibility to this government backed scheme. There is no cost to you for using our services and it’s free to find out if you qualify or not.

Once you complete the eligibility form, a member of our team will contact you to discuss all the options available to you. You can then decide which measures you want installing; there is no obligation.

Once you’re approved, we work around you to install the measures you have chosen.

To qualify for an electric storage heater grant you must be living in private accomodation that is for domestic use.

These grants are not available if you live in Council or Housing Association accommodation.

If your electric storage heaters are 10+ years old or perhaps one (or several) are faulty, then you should apply for an electric storage heater grant. We can organise high energy efficiency units to be installed by fully accredited partners.

If you use standard electric heaters or fan heaters to heat your property then you should apply for this free grant as we can replace your current heaters with new storage heaters.

To qualify for funding, someone living in the property needs to be in receipt of at least one of the benefits listed below:

  • Armed Forces Independence Payment
  • Attendance Allowance
  • Carer’s Allowance
  • Child Benefit*
  • Child Tax Credit
  • Constant Attendance Allowance
  • Disability Living Allowance
  • Income-Based Jobseekers Allowance
  • Income-Related Employment Support Allowance
  • Income Support
  • Industrial Injuries Disablement Benefit
  • Pension Guarantee Credit
  • Personal Independence Payment (PIP)
  • Severe Disablement Allowance
  • Universal Credit
  • War Pensions Mobility Supplement
  • Working Tax Credit
  • *Household income limits apply

We need to validate your eligibility to the scheme by contacting the DWP (Department for Work & Pensions) or speak to your local council in the event you don’t automatically qualify (see flexible eligibility).

Yes. All of the work we carry out comes with either a warranty or guarantee.

We have a national installation team, multiple branches and cover the whole of Great Britain.

Grants mean you do not have to pay for the heating or energy efficiency measures installed. There is nothing to pay either up front or subsequently because it is done by way of a grant, not a loan.

These are given as part of the government energy efficiency scheme, designed to tackle fuel poverty and reduce carbon emissions across Great Britain. Under the ECO3 and ECO4 schemes, medium and large energy suppliers have targets to meet (ECO stands for “Energy Company Obligation”) and they fund the installation of energy efficient systems in British households.

Even if you do not qualify we may be able to contact your local authority to see if an exception can be made by means of what is known as “LA Flex” (Local Authority Flexible Eligibility).

From simple measures like turning down your thermostat, to applying for heating funding, we look at four ways to save money on your heating bills.

No. Only one form is required and we can run through all of your options with you.

If your electric storage heaters are 10+ years old or perhaps one (or several) are faulty, then you should apply for an electric storage heater grant. We can organise high energy efficiency units to be installed by fully accredited partners.

If you use standard electric heaters or fan heaters to heat your property then you should apply for this free grant as we can replace your current heaters with new storage heaters.

Are you eligible for funding?